Susan C.

Need someone who doesn't just wait for instructions, but sees what needs to be done and gets it handled? That's where I come in. I’m a Remote Executive Assistant and Virtual Assistant with 9+ years of experience supporting executives, clients, and remote teams across administrative, customer service, and operations environments. I help busy professionals stay organized, responsive, and focused by taking ownership of the details that keep the business moving. 💼 What I can take off your plate: ✔️ Executive & Virtual Assistance — inbox management, calendar management, scheduling, follow-ups, meeting coordination, and day-to-day administrative support ✔️ Client & Customer Support — professional email and phone communication, client follow-up, appointment coordination, and relationship management ✔️ Lead & Appointment Management — responding to inquiries, qualifying/routing information, scheduling consultations, confirmations, reminders, and follow-ups ✔️ Administrative Operations — digital filing, document organization, data entry, records management, SOPs, task tracking, and workflow coordination ✔️ Remote Team Support — keeping communication, tasks, deadlines, and information organized across distributed teams ✔️ Confidential & Sensitive Work — experienced handling private client and business information with discretion and professionalism 🛠️ Tools I work with Google Workspace | Gmail | Google Calendar | Google Drive | Microsoft Teams | Zoom | Slack | Calendly | ClickUp | Trello | Notion | Dropbox | MyCase | RingCentral | Loom | LastPass ⭐ What you can expect from me Proactive communication. Strong attention to detail. Reliable follow-through. Professional client interaction. Independent problem-solving. Fast adaptation to new systems. And someone who actually keeps track of the little things. I've worked extensively in remote environments, supporting U.S.-based executives, clients, and teams across different time zones. I'm comfortable working independently, managing multiple priorities, and knowing when something needs to be handled immediately versus when it needs to be escalated. I don't believe great administrative support is simply about completing a checklist. It's about anticipating what's next, keeping things organized, protecting your time, and making your day easier. If you're looking for a dependable Executive Assistant or Virtual Assistant who can step into your workflow, learn your systems, and become someone you can genuinely rely on, let's talk. Your to-do list doesn't need another person checking boxes. It needs someone who can own the details. 🚀