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Vitalii S.

Vitalii S.

Customer Support Specialist | Chat Support

I have extensive experience providing technical support and device setup for a wide range of platforms, including Android, iOS, macOS, and Windows PCs. My responsibilities include installing and supporting Microsoft Office applications, managing Windows 10 and 11 operating systems, and performing advanced tasks such as rooting Android devices. I assist clients both in-person and remotely, offering comprehensive guidance to ensure their devices function smoothly. In addition to technical support, I have over 23 years of experience in sales consulting, working with clients both offline in retail environments and online via phone, email (Zimbra), and chat platforms such as Telegram. My approach is client-focused: I take the time to understand each customer’s unique needs, provide expert recommendations, and help them make informed decisions to achieve the best value. Throughout my career, I have developed deep expertise in the technology market, cultivated long-term client relationships, and consistently delivered results that meet business objectives while ensuring high levels of customer satisfaction. My professional philosophy combines practical, hands-on support with a commitment to excellence, making me a trusted advisor and resource for clients seeking technology solutions.

🇺🇦Odesa, Ukraine$10/hr100% JSSSince Oct 2023

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#40,064 / 412k
🇺🇦Country#1,869 / 14.3k
Revenue, last 30 days
$1.5k

Last 6 months: $7.3k

World#29,126 / 412k
🇺🇦Country#1,371 / 14.3k
Total earnings
$9.5k

Billed in all: $10k

World#201,094 / 412k
🇺🇦Country#8,854 / 14.3k
Per project
$4.7k

$3.7k in the last 6 months

World#36,762 / 412k
🇺🇦Country#2,198 / 14.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇺🇦Country#3,419 / 14.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,890 / 412k
🇺🇦Country#12,165 / 14.3k

Earnings, last 30 days

$10k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8k$9k$10kOct 9Oct 24Nov 8

Skill rankings: Top 10% in Android

Ranked by MRR among everyone on Upwork with the skill.

  1. #19Online Help187 freelancers · 🇺🇦 #2Top 10%
  2. #34Product Support215 freelancers · 🇺🇦 #3Top 16%
  3. #143IT Support978 freelancers · 🇺🇦 #3Top 15%
  4. #443iOS3,908 freelancers · 🇺🇦 #62Top 11%
  5. #501Android4,975 freelancers · 🇺🇦 #74Top 10%
  6. #878Phone Support5,090 freelancers · 🇺🇦 #2Top 17%
  7. #1,728Technical Support11,267 freelancers · 🇺🇦 #8Top 15%
  8. #1,775Online Chat Support11,528 freelancers · 🇺🇦 #3Top 15%