Romel F.

I am a highly organized and results-driven remote professional with expertise in appointment setting, customer service, order processing, and sales support. I have successfully handled high-volume inbound and outbound calls, including scheduling wellness exams for patients at Care Connectors Medical Group, ensuring accuracy and excellent client service. I also have experience managing orders and customer communications for Avas Flowers, providing timely issue resolution, and maintaining accurate records. At VXI Global Solutions (AT&T Broadband), I provided technical support, account assistance, and upselling, consistently exceeding performance targets. Additionally, as an Edutech Consultant at Wela School Systems, I conducted cold calls, scheduled demos, and guided clients through onboarding for educational technology solutions. I am proficient in CRM systems, remote workflows, lead management, and client communication, with a strong ability to adapt quickly and deliver results across different industries. My Bachelor of Science in Information Systems from Caraga State University has equipped me with skills in data management, business automation, and process optimization, supporting my effectiveness in remote roles. Reliable, detail-oriented, and professional, I am passionate about helping businesses run efficiently while providing excellent service to clients. I consistently take initiative, solve problems proactively, and strive to exceed expectations in every task.