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Myranica B.

Myranica B.

Customer Service Supervisor

I am a customer service professional with 18 years of valuable experience in the Business Process Outsourcing industry. Throughout my career, I have gained expertise in providing providing excellent customer satisfaction in the fields on billing assistance, technical support and customer service. Furthermore, I also have a background in mentoring, guiding and monitoring team leads in providing effective leadership and driving team performance.

🇵🇭Baguio, Philippines$15/hr95% JSS5.00 (1)Since Oct 2023

Earnings and projects

MRR
$2.8k

Last 6 months ÷ 6

World#14,361 / 412k
🇵🇭Country#1,072 / 56.3k
Revenue, last 30 days
$2.8k

Last 6 months: $17k

World#13,961 / 412k
🇵🇭Country#1,141 / 56.3k
Total earnings
$91k

Billed in all: $94k

World#43,726 / 412k
🇵🇭Country#5,932 / 56.3k
Per project
$45k

$8.3k in the last 6 months

World#1,182 / 412k
🇵🇭Country#114 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2

Across 4 contracts

0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$94.5k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$90k$92k$94k$96kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 2% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #28Leadership Coaching506 freelancers · 🇵🇭 #4Top 6%
  2. #31Performance Management448 freelancers · 🇵🇭 #5Top 7%
  3. #49Communication Skills2,224 freelancers · 🇵🇭 #7Top 2%
  4. #64Performance Marketing1,000 freelancers · 🇵🇭 #1Top 6%
  5. #179Quality Assurance4,093 freelancers · 🇵🇭 #32Top 4%
  6. #203Management Skills6,116 freelancers · 🇵🇭 #40Top 3%
  7. #211Customer Relationship Management5,121 freelancers · 🇵🇭 #28Top 4%
  8. #495Virtual Assistance29,113 freelancers · 🇵🇭 #161Top 2%