Back to leaderboardLast snapshot: Nov 7
Gizelle R.
Customer Support Representative
As a customer service representative in the offshore/outsourcing industry, I play a key role in the growth of the organization and handle day to day interactions as a front-line consultant by recommending long-term solutions to customers in a timely fashion. I am able to provide first call resolution to reduce repeat contacts while delivering high quality customer service which results in a reduction of escalations.
🇯🇲Spanish Town, Jamaica$15/hr100% JSS5.00 (1)Since Oct 2023
Earnings and projects
MRR
$1,993$2k
Last 6 months ÷ 6
World#22,708 / 412,157 / 412k
🇯🇲Country#66 / 1,010 / 1,010
Revenue, last 30 days
$2,152$2.2k
Last 6 months: $12k
World#19,538 / 412,157 / 412k
🇯🇲Country#54 / 1,010 / 1,010
Total earnings
$47,228$47k
Billed in all: $49,615$50k
World#79,687 / 412,157 / 412k
🇯🇲Country#271 / 1,010 / 1,010
Per project
$15,743$16k
$12k in the last 6 months
World#8,629 / 412,157 / 412k
🇯🇲Country#48 / 1,010 / 1,010
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412,157 / 412k
🇯🇲Country#240 / 1,010 / 1,010
Projects in all
3
Across 7 contracts
0% fixed100% hourly
World#304,142 / 412,157 / 412k
🇯🇲Country#604 / 1,010 / 1,010
Earnings, last 30 days
$49.6k+$2.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 3% in English
Ranked by MRR among everyone on Upwork with the skill.
- #98Customer Care2,153 freelancers · 🇯🇲 #2Top 5%🇯🇲#2 of 19
- #361Communications7,670 freelancers · 🇯🇲 #6Top 5%🇯🇲#6 of 89
- #553English17,148 freelancers · 🇯🇲 #7Top 3%🇯🇲#7 of 79
- #2,085Customer Service37,167 freelancers · 🇯🇲 #33Top 6%🇯🇲#33 of 525