Jed N.

Hi, this is Jed. With over five years in the Credit Consultation Industry, I'm known for my honesty and strong dedication. I've worked in various roles, including Sales Representative, Customer Service Representative, Dispute Analyst, and Appointment Setter. Here's a summary of what I did in each role: Back-End Support/Credit Analyst: * Proficient in pulling credit reports from various platforms (IdentityIQ, MyScoreIQ, Smart Credit, Experian.com, TransUnion.com, Equifax.com, Annual Credit Report, Credit Karma, Credit Sesame, etc.) * Thoroughly analyzing credit reports to identify derogatory items ( Incorrect Personal Information, Late Open, Late Closed, Charge Offs, Collections, Repossession, Child Support, Bankruptcy, and Inquiries) * Skillfully drafting and processing dispute letters in accordance to FCRA Laws (Goodwill, Factual Letter, Debt SRemovalettlement, FTC Letters, Metro2, Inquiry Removal Letters, etc.) * Handling online dispute filings and providing assistance (CFPB, FTC, BBB, Attorney General, Opt-Out) * Managing correspondence with secondary bureaus (LexisNexis, SageStream, Corelogic, Chex System, etc.) * Familiarity with a range of Credit Monitoring Portals (Credit Repair Cloud, DisputeFox, CRM, Dispute Suite) * Proficient in various tools essential operations (Box.com, Zoho, WordPress, Hubspot, Monday.com, Trello, Slack, Zoom, etc.) Customer Service Representative: * Handling both inbound and outbound calls * Addressing client concerns related to Credit Repair * Proactively assisting clients with Credit Monitoring issues and document completion * Utilizing various communication channels such as email and text (Ring Central, GoHighLevel, Aircall, Grasshopper, OpenPhone, etc) * Providing regular updates to clients and explaining any score fluctuations * Offering tailored advice on managing their credit profiles effectively Appointment Setter: * Initiating calls with potential clients * Guiding prospective clients through appointment scheduling I hope that with all my experiences, potential employers will give me a chance to work with them. At your service, Jed