Imaobong E.
Virtual Assistant| Customer Service & Administrative Assistant|
Are you drowning in emails, scheduling, data entry, and daily admin? I’ll take those tasks off your plate and keep your business running smoothly. From executive support to healthcare administration, I bring the organization, communication, and attention to detail you need, without constant follow-up. Hi, I’m Imaobong, a Top Rated Virtual Assistant and Administrative Support professional with 3+ years of experience helping busy founders, executives, business owners, healthcare providers, and growing teams stay organized and productive. I specialize in taking ownership of the administrative work that keeps your business moving from email and calendar management to scheduling, data entry, customer service, document management, and day-to-day operations. With my healthcare background, I also provide specialized administrative support for medical practices, therapy clinics, healthcare providers, and other healthcare businesses, including patient coordination, EMR/EHR management, medical records, insurance verification, and healthcare documentation. HOW I CAN SUPPORT YOU General Virtual & Administrative Support * Administrative Support & Virtual Assistance * Executive & Personal Administration * Email Management & Inbox Organization * Calendar Management & Appointment Scheduling * Data Entry & Database Management * Customer Service & Client Support * Phone & Email Communication * File & Document Management * Google Sheets & Microsoft Excel * Research, reporting & information organization * Meeting coordination and follow-ups * Task, project & workflow coordination Healthcare Administrative Support * Healthcare & Medical Virtual Assistance * Patient Intake, Registration & Onboarding * EMR/EHR Data Entry & Management * Medical Records & Documentation * Patient Scheduling & Coordination * Insurance Verification & Eligibility Support * Medical Billing Administrative Support * Healthcare Customer Service * Phone Support & Virtual Reception * Telehealth Coordination * Referral and provider coordination * HIPAA-conscious handling of sensitive information TOOLS & PLATFORMS Google Workspace | Microsoft Office | Google Sheets | Microsoft Excel | Microsoft Word | ClickUp | Trello | Notion | Slack | Calendly | Zoom | PracticeQ |Quo I'm also comfortable learning new software, CRMs, EHR/EMR platforms, and internal systems quickly. WHY CLIENTS CHOOSE TO WORK WITH ME *Top Rated Upwork freelancer with a strong commitment to quality and reliability * HIPAA-certified with hands-on healthcare administrative experience * Excellent written and verbal communication * Highly organized with exceptional attention to detail * Proactive and capable of working independently with minimal supervision * Professional, friendly, and confident with phone and customer communication * Experienced in handling confidential information and sensitive client/patient data * Comfortable managing multiple priorities in fast-paced environments * Quick to learn new tools, workflows, and business processes I don't just complete tasks, I look for ways to make your workflow more organized, efficient, and easier to manage. Whether you need a Virtual Assistant for your growing business, an Executive/Administrative Assistant for your day-to-day operations, or a Healthcare Virtual Assistant to support your practice, I can step in and become a dependable extension of your team. If you're looking for someone who can take ownership of your administrative workload, communicate professionally with your clients or patients, and keep the details from falling through the cracks, let's talk. Send me an invitation or message me with what you need help with, I’d love to learn about your business and see how I can make your workload lighter.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.4k
Billed in all: $3,800$3.8k
$816 in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 19% in Microsoft Word
Ranked by MRR among everyone on Upwork with the skill.
- #176Electronic Health Record440 freelancers · 🇳🇬 #12Top 40%🇳🇬#12 of 31
- #391Medical Billing970 freelancers · 🇳🇬 #9Top 40%🇳🇬#9 of 16
- #396Personal Administration1,703 freelancers · 🇳🇬 #58Top 23%🇳🇬#58 of 228
- #564Healthcare1,767 freelancers · 🇳🇬 #9Top 32%🇳🇬#9 of 46
- #710File Management2,593 freelancers · 🇳🇬 #96Top 27%🇳🇬#96 of 320
- #737Task Coordination2,735 freelancers · 🇳🇬 #95Top 27%🇳🇬#95 of 332
- #1,007Appointment Scheduling3,126 freelancers · 🇳🇬 #94Top 32%🇳🇬#94 of 320
- #1,589Executive Support5,288 freelancers · 🇳🇬 #257Top 30%🇳🇬#257 of 795