Mohamed A.
Telesales Specialist | Customer Support Expert | Appointment Setter
Helping businesses increase sales and delivering exceptional customer experiences has been the focus of my career for over 7 years. I am a Sales, Customer Support & Appointment Setting Specialist with extensive experience supporting B2B and B2C businesses across different industries. I specialize in Inbound & Outbound Sales, Cold Calling, Lead Generation, Appointment Setting, Customer Support, and Sales Closing, helping companies increase revenue while providing outstanding customer service. I have successfully worked with customers through phone, email, live chat, and CRM systems, building strong relationships, resolving issues efficiently, and consistently achieving sales targets. Services I Provide - B2B & B2C Telesales - Inbound & Outbound Sales - Cold Calling - Lead Generation & Lead Qualification - Appointment Setting - Sales Closing & Upselling - Customer Support (Phone, Email & Live Chat) - Customer Success & Client Retention - Technical Support - Objection Handling - CRM Management & Data Entry - Email Support - Chat Support What I Bring to Your Business - High-volume outbound calling experience - Strong consultative selling and negotiation skills - Ability to convert leads into paying customers - Professional handling of customer inquiries and complaints - Experience scheduling qualified appointments for sales teams - Excellent communication and relationship-building skills - Accurate CRM management and pipeline tracking - Self-motivated, organized, and results-driven I am experienced working with modern CRM and customer support platforms and can quickly adapt to systems such as HubSpot, Salesforce, Zendesk, Pipedrive, Zoho CRM, Freshdesk, and other business tools. Languages - Arabic: Native - German: C1 (Professional) - English: Professional I pride myself on being professional, reliable, and committed to delivering measurable results. Whether you need someone to generate qualified leads, close sales, schedule appointments, manage customer relationships, or provide exceptional customer support, I am ready to become a valuable extension of your team. Let's work together to grow your business, increase your sales, and create exceptional customer experiences.
Earnings and projects
An estimate from an earlier read
Last 6 months: $13k
Billed in all: $101,225$101k
$3.2k in the last 6 months
Across 10 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 4% in German
Ranked by MRR among everyone on Upwork with the skill.
- #72German1,804 freelancers · 🇪🇬 #4Top 4%🇪🇬#4 of 128
- #74IT Support978 freelancers · 🇪🇬 #1Top 8%🇪🇬#1 of 17
- #532Sales9,827 freelancers · 🇪🇬 #8Top 5%🇪🇬#8 of 234