Chrysolite T.

Customer Service, Insurance Verification Credentialing & Medical Billing Specialist _______________________________ Professional Summary Diligent Customer Service Representative and Virtual Assistant with experience supporting financial and healthcare accounts. Skilled in CRM and EMR platforms including Salesforce, athenahealth, eCW, Prompt, and Office Ally. Highly proficient in Google Workspace and advanced Microsoft Excel functions for data management and reporting. Experienced in insurance verification, medical billing, and various administrative tasks. Strong background in handling healthcare-related processes with accuracy and efficiency. Demonstrates empathy, critical decision-making, and analytical problem-solving skills. Proven track record of excellent performance and perfect attendance. Adaptable to new systems and fast-paced work environments.