Dragan K.

Greetings! I'm Dragan, currently working as a GenAI Feedback and Factuality Analyst, where I evaluate AI-generated responses for accuracy, clarity, and adherence to factual correctness. This role allows me to combine analytical thinking with attention to detail, contributing to the development of more reliable and user-friendly AI systems. Alongside my AI work, I bring a unique blend of professional experiences — from being a seasoned stateroom steward in the cruise industry to a former professional handball player. My background reflects adaptability, dedication, and a consistent drive to learn and grow. Acquired Skills: AI Feedback & Evaluation: Assessing and improving AI responses for factual correctness, logical consistency, and clarity. Customer Service Excellence: Proven track record of delivering top-notch service and addressing guest needs promptly and courteously. Time Management: Efficient in meeting deadlines and managing tasks in high-pressure environments. Communication Skills: Clear and effective communication with team members, supervisors, and guests to ensure a seamless workflow. Adaptability: Thrive in dynamic environments and excel at handling unexpected challenges. Problem-Solving: Skilled at resolving issues diplomatically, maintaining positive outcomes for all parties. Athletic Background: Former professional handball player, showcasing discipline, teamwork, and a competitive spirit. I’m enthusiastic about continuous learning and open to opportunities where my AI expertise, customer service experience, and teamwork abilities can bring value.