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Jessica B.
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Jessica B.

Customer Service & Data Entry Support

I am a dedicated professional with demonstrated strengths in customer service, quality assurance, and data entry. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator. Great at helping customers with complaints or questions and processing orders and forms. An accommodating team player with a positive attitude and familiarity with CRM systems and practices. Great at maintaining detailed and accurate records. Skillful in researching issues, updating accounts, and processing new transactions. Excellent research and conflict management abilities. I am extremely focused, driven, and accustomed to fast-paced environments. Flexible and approachable, with strong organizational and time management skills. I am a hard worker and a quick learner. I thrive on learning new skills and approach daily challenges with flexibility and openness to changing needs.

🇺🇸North Augusta, United States$20/hr100% JSS5.00 (1)Since Oct 2023

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 6

World#15,185 / 412k
🇺🇸Country#3,818 / 62.1k
Revenue, last 30 days
$2.1k

Last 6 months: $16k

World#19,696 / 412k
🇺🇸Country#4,150 / 62.1k
Total earnings
$77k

Billed in all: $81k

World#51,440 / 412k
🇺🇸Country#9,961 / 62.1k
Per project
$26k

$16k in the last 6 months

World#3,876 / 412k
🇺🇸Country#794 / 62.1k
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
3

Across 6 contracts

17% fixed83% hourly
World#304,140 / 412k
🇺🇸Country#44,018 / 62.1k

Earnings, last 30 days

$81.2k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$78k$80k$82kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #36Email1,368 freelancers · 🇺🇸 #17Top 3%
  2. #39Chat & Messaging Software924 freelancers · 🇺🇸 #10Top 4%
  3. #195Quality Assurance4,092 freelancers · 🇺🇸 #32Top 5%
  4. #721Administrative Support27,851 freelancers · 🇺🇸 #132Top 3%
  5. #969Data Entry53,630 freelancers · 🇺🇸 #226Top 2%
  6. #1,011Customer Service37,167 freelancers · 🇺🇸 #207Top 3%