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Nazirat E.

Nazirat E.

Business Operations Manager | Workflow, Processes & Client Operations

Business Operations Manager | Workflow, Process & Business Efficiency | Operations Support “Turning Moving Parts into Structured, Efficient Operations – So Your Business Can Keep Moving Forward.” Is your business growing, but your day-to-day operations are becoming harder to manage? Are tasks getting stuck, processes feeling inconsistent, or too much of the operational workload still sitting with you? I’m here to help. I’m a Business Operations professional with experience supporting growing businesses by bringing structure, accountability, and efficiency to their day-to-day operations. I work behind the scenes to keep workflows moving, coordinate people and priorities, improve processes, and make sure important details don’t fall through the cracks. I understand that good operations are about more than simply completing tasks. It’s about understanding how the different parts of a business connect, identifying where things are getting stuck, and creating systems that allow work to move smoothly and consistently. My approach is proactive and hands-on. I don’t just wait for instructions—I look at what needs to happen, what may become a problem, and what can be improved. Here’s What I Can Help With: Workflow & Operations Management: I help manage the movement of work from one stage to the next, ensuring tasks are properly assigned, followed up on, prioritized, and completed without unnecessary delays. Process Improvement & SOPs: I identify inefficient or unclear processes and help create practical systems, workflows, and SOPs that make responsibilities easier to understand and work easier to execute consistently. Task & Team Coordination: I coordinate priorities, assignments, deadlines, and follow-ups across teams so everyone has visibility into what needs to happen and when. Client & Business Operations: From onboarding and ongoing client workflows to internal coordination and service delivery, I help keep the operational side of the business organized and moving forward. Billing & Administrative Operations: I can support the operational side of invoicing, billing workflows, scope changes, documentation, and other recurring business processes that require accuracy and follow-through. Problem Solving & Escalation: When something isn’t working, I investigate the issue, determine the appropriate next step, and resolve it when it falls within my scope—or make sure it reaches the right person before it becomes a larger problem. Systems & Workflow Management: I’m comfortable working across business platforms and adapting quickly to new tools. I can help maintain organized workflows, troubleshoot day-to-day operational issues, and ensure systems are being used effectively. Operational Organization & Visibility: I help businesses create better visibility around active work, priorities, deadlines, bottlenecks, and responsibilities so leadership can spend less time chasing updates and more time focusing on the bigger picture. Whether you’re a founder, entrepreneur, startup, or professional services business, you shouldn’t have to personally keep track of every moving part. My role is to help create the structure behind the scenes—so your team knows what needs to happen, work keeps moving, and you have greater visibility into your business. If you’re looking for someone who can take ownership, bring structure to your operations, solve problems proactively, and help turn your processes into a more efficient system, I’d be happy to discuss how I can support your business.😊

🇨🇦London, Canada$25/hr100% JSS1.02 (3)Since Oct 2023

Earnings and projects

MRR
$5k

Last 6 months ÷ 6

World#5,488 / 412k
🇨🇦Country#173 / 7,133
Revenue, last 30 days
$0

Last 6 months: $30k

Total earnings
$35k

Billed in all: $37k

World#99,352 / 412k
🇨🇦Country#1,940 / 7,133
Per project
$18k

$30k in the last 6 months

World#7,337 / 412k
🇨🇦Country#143 / 7,133
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇨🇦Country#1,897 / 7,133
Projects in all
2

Across 4 contracts

0% fixed100% hourly
World#328,886 / 412k
🇨🇦Country#5,740 / 7,133

Earnings, last 30 days

$37.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36.5k$37.0k$37.5k$38.0kOct 8Oct 23Nov 7

Skill rankings: Top 0.29% in Calendar Management

Top 1% in 7 of 13 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #4Draft Correspondence301 freelancers · 🇨🇦 #1Top 1%
  2. #14Calendar Management4,894 freelancers · 🇨🇦 #1Top 0.29%
  3. #14Documentation1,320 freelancers · 🇨🇦 #1Top 1%
  4. #15Finance1,002 freelancers · 🇨🇦 #1Top 1%
  5. #16Email Management4,968 freelancers · 🇨🇦 #1Top 0.32%
  6. #17Business Process Management645 freelancers · 🇨🇦 #2Top 3%
  7. #25Google Docs8,007 freelancers · 🇨🇦 #1Top 0.31%
  8. #28Executive Support5,288 freelancers · 🇨🇦 #3Top 0.53%