Alberto S.

Cloud Support Analyst

I have extensive experience in customer service and contingency management which I acquired during my time at the airport. Adaptability to work under pressure and dealing with stressful situations. Solid background as a service desk analyst, working totally in English for an American company. Experience providing onsite and remote assistance with technical and software issues. Knowledge of POO -PHP framework as CodeIgniter. I also have experience with HTML, CSS and JavaScript. Very dedicated to the work to which I belong, committed to the company and its objectives, excellent adaptation to new challenges.

🇵🇪Lima, Peru$11/hr90% JSSSince Nov 2023

Earnings and projects

MRR

$1,897$1.9k

Last 6 months ÷ 6

#24,176 / 412,157 / 412k

🇵🇪#68 / 790 / 790

Revenue, last 30 days

$1,965$2k

Last 6 months: $11k

#21,875 / 412,157 / 412k

🇵🇪#67 / 790 / 790

Total earnings

$54,768$55k

Billed in all: $56,318$56k

#70,588 / 412,157 / 412k

🇵🇪#128 / 790 / 790

Per project

$54,768$55k

$5.7k in the last 6 months

#772 / 412,157 / 412k

🇵🇪#3 / 790 / 790

Projects, last 6 months

0% fixed100% hourly

#88,921 / 412,157 / 412k

🇵🇪#152 / 790 / 790

Projects in all

Across 4 contracts

0% fixed100% hourly

#360,674 / 412,157 / 412k

🇵🇪#612 / 790 / 790

$56.3k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 7% in Customer Support

Ranked by MRR among everyone on Upwork with the skill.

#87IT Support978 freelancers · 🇵🇪 #1Top 9%🇵🇪#1 of 2
#142Troubleshooting1,460 freelancers · 🇵🇪 #1Top 10%🇵🇪#1 of 3
#807Technical Support11,267 freelancers · 🇵🇪 #1Top 7%🇵🇪#1 of 21
#1,374Customer Support20,101 freelancers · 🇵🇪 #4Top 7%🇵🇪#4 of 40

Alberto S.

Earnings and projects

Earnings, last 30 days