Jonalyn M.

Customer Service Specialist | Email & Chat Support | Data Entry

💼 Customer Service Specialist | Email & Chat Support | Data Entry 🎓 Bachelor’s Degree in Marketing Management I am a customer service professional with experience supporting e-commerce and dropshipping brands. I specialize in high-volume email and chat support, order management for both subscription and non-subscription customers, shipping and tracking inquiries, and efficient post-purchase issue resolution while maintaining accuracy, empathy, and professionalism.