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Jonalyn M.

Jonalyn M.

Customer Service Specialist | Email & Chat Support | Data Entry

💼 Customer Service Specialist | Email & Chat Support | Data Entry 🎓 Bachelor’s Degree in Marketing Management I am a customer service professional with experience supporting e-commerce and dropshipping brands. I specialize in high-volume email and chat support, order management for both subscription and non-subscription customers, shipping and tracking inquiries, and efficient post-purchase issue resolution while maintaining accuracy, empathy, and professionalism.

🇵🇭Iligan City, Philippines$7/hr100% JSSSince Nov 2023
GlobeUpwork

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#37,567 / 412k
🇵🇭Country#6,175 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $7.8k

World#28,732 / 412k
🇵🇭Country#4,493 / 56.3k
Total earnings
$11k

Billed in all: $12k

World#187,477 / 412k
🇵🇭Country#30,620 / 56.3k
Per project
$11k

$3.9k in the last 6 months

World#13,883 / 412k
🇵🇭Country#3,194 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$11.8k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10k$11k$12kOct 9Oct 24Nov 8

Skill rankings: Top 9% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #289Gorgias1,588 freelancers · 🇵🇭 #176Top 18%
  2. #1,014Zendesk5,908 freelancers · 🇵🇭 #545Top 17%
  3. #2,041Email Support14,954 freelancers · 🇵🇭 #1,238Top 14%
  4. #2,556Shopify23,160 freelancers · 🇵🇭 #580Top 11%
  5. #2,626Customer Support20,101 freelancers · 🇵🇭 #1,304Top 13%
  6. #4,584Data Entry53,630 freelancers · 🇵🇭 #2,243Top 9%
  7. #4,651Customer Service37,167 freelancers · 🇵🇭 #2,383Top 13%