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Eve B.

Eve B.

Tech Support | API Integration | JS, Python | Customer Support | Bots

🚀 Customer Support |Tech Support & API Integration Specialist | Chatbot & Automation Expert 🚀 I am a certified technical customer support professional with a strong background in API integrations, chatbot automation, and web development. With over 5 years of experience in tech support and software solutions, I specialize in resolving complex technical issues while delivering exceptional customer support. 🔹 What I Offer: ✔ Customer Support Across Multiple Channels – Online chat, email support, Jira, Intercom, HubSpot, and Slack ✔ API & Web Development – Expertise in integrating WhatsApp API, Telegram API, ChatGPT API, PayPal API, and SendGrid API ✔ Tech Support & Troubleshooting – Skilled in Jira, Confluence, Postman, and cloud-based platforms ✔ Automation & Chatbots – Developed AI-powered chatbots that handle 90% of email and support inquiries ✔ Web Technologies – Proficient in HTML, CSS, JavaScript, Python, Google Cloud, and SQL ✔ LMS & SaaS Support – Hands-on experience with Moodle, Blackboard, EdX, and proctoring solutions Dedicated to streamlining tech operations, enhancing automation, and optimizing customer interactions! 🚀

🇺🇸Framingham, United States$15/hr100% JSS5.00 (1)Since Nov 2023

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#387,594 / 412k
🇺🇸Country#59,180 / 62.1k
Revenue, last 30 days
$0
Total earnings
$1.1k

Billed in all: $1.2k

World#387,594 / 412k
🇺🇸Country#59,180 / 62.1k
Per project
$361
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
3

Across 4 contracts

25% fixed75% hourly
World#304,140 / 412k
🇺🇸Country#44,018 / 62.1k

Earnings, last 30 days

$1.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,140$1,160$1,180$1,200Oct 8Oct 23Nov 7

Skills