Richie R.

SENIOR TEAM LEADER CONTACT PROFILE An experienced and effective team leader with a strong background in overseeing and supporting agents in the DME field. Demonstrated expertise in a diverse range of tasks, including Oxygen Recertification, CPAP Documentation, as well as various documentation tasks for supply lines such as Ostomy, Urology, Diabetic, Incontinence, and Wound Care. Proficient in PAP Resupply, Insurance Verification, Payor Change, and Stop Held Patient Contact. Additionally, I have knowledge of PAP Compliance and Authorization through collaboration with colleagues in this field. As a former agent turned leader, I exemplify flexibility and adaptability, allowing me to excel in various areas within the dynamic DME industry. TOOLS: Proficient in using BRIGHTREE and SNAP systems.