Carmen C.

Earn and protect your most valuable asset 👉 your rental property I'm a seasoned short-term rental consultant and property manager with a proven track record of guest satisfaction and increased profitability. ✍️ What You Get When You Work With Me ▪ A customer-focused operator with a track record of exceptional guest and client satisfaction ▪ An experienced operations manager for your most valuable assets: your rental properties ▪ A coach who trains and equips your team to deliver outstanding guest service ▪ A strategist who fine-tunes your listing SEO and branding across every platform ▪ A revenue-minded partner who increases profitability through data-driven pricing optimization ▪ A flexible collaborator who adapts to the way your business runs ⚡ My Specialties ▪ Operational Planning: I use proven tools and systems to make sure your properties are maintained, inspected, protected, and upgraded where needed. ▪ Message Automation: I set up guest messaging that feels personal while giving you back the time to grow your business. ▪ Listing Optimization (SEO): I go through your listings on every platform with a fine-tooth comb so your branding is consistent and your search visibility is maximized for higher occupancy. ▪ Pricing Strategy: I use PriceLabs daily (4-5 years of hands-on experience) to build pricing strategies and customizations that raise your rates, occupancy, and RevPAR. ▪ Direct Booking & Marketing: I help you capture more bookings outside the OTAs through Google Vacation Rental, Business Profile, local search, and email/SMS marketing. ▪ Claims Support: I have extensive experience handling AirCover and Third-party provider insurance claims so you're protected when things go wrong. ▪ Coaching: I can train and equip your virtual assistants with the vision and tools to deliver a great guest experience and go above and beyond for your guests. 🎤 My Background I've been a property manager for over 10 years and ran short-term rental operations for the leading STR provider in Edmonton, Alberta. Today I run Carroll Rental Consulting, supporting hosts and investors across North America, and I'm an active real estate investor with my own multi-property rental portfolio, so I understand your assets from the owner's side too. Whether your properties are down the street or across the continent, I deliver the same exceptional results. I work remotely with owners and teams in multiple markets, so you get consistent, responsive support wherever your portfolio is. 🤝 Let's Work Together If you want a property manager who protects your asset, grows your revenue, and is genuinely fun to work with, reach out anytime to book a discovery call.