Ma Natividad R.

Hi! I’m a Patient Care Coordinator who loves making healthcare simpler and less stressful for patients. Over the past few years at Optum, Change Healthcare, and Amazon, I’ve built hands-on experience in patient access, insurance eligibility verification, HIPAA compliance, and EHR/EMR management. I’m passionate about creating smooth experiences—from scheduling and registration to keeping records accurate and up-to-date—and I thrive on solving problems quickly while supporting both patients and healthcare teams with empathy and efficiency. Let’s connect if you’re looking for someone who brings patient-centered care, operational excellence, and a team-first attitude to every role.