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Rissa Danica M.

Rissa Danica M.

Pharmacist| Medical Virtual Assistant | HIPAA-Compliant Admin Support

Need a reliable Medical Virtual Assistant? Scroll down 👇👇👇—I’ve got you covered! 🏥𝗔𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴 ❗ ✅I efficiently manage appointments to keep operations running smoothly. I minimize no-shows by sending confirmations and reminders, ensuring appointments are organized and timely. 🏥 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗙𝗼𝗹𝗹𝗼𝘄-𝗨𝗽𝘀 ❗ ✅I implement follow-up protocols that make it easy for patients to adhere to their care plans and attend follow-up appointments, ensuring they receive the necessary care. 🏥𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗰𝗿𝗶𝗯𝗲𝗿❗ ✅I adhere to medical best practices and utilize transcribing tools for timely and accurate documentation of patient encounters, providing clear and efficient processing of medical information. 🏥𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗩𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 ❗ ✅I am skilled in processing claims and billing, ensuring payments are handled promptly and accurately. 🏥𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗖𝗼𝗱𝗶𝗻𝗴❗ ✅Thanks to my training in medical coding from Udemy, I can accurately code diagnoses and procedures, ensuring precise billing and significantly improving healthcare billing processes. 🏥 𝗗𝗲𝗻𝘁𝗮𝗹 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 | 𝗗𝗲𝗻𝘁𝗮𝗹 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 ❗ ✅ I have a solid background in billing, including claims processing and insurance verification for dental procedures. This experience allows me to help reduce claim rejections and streamline billing processes for greater efficiency. 🏥 𝗛𝗜𝗣𝗔𝗔-𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝘁 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 ❗ ✅ I manage administrative tasks with a strong focus on HIPAA compliance, ensuring that patient communications and files are handled with the utmost discretion. My expertise in maintaining organization and privacy allows medical groups to operate smoothly without concerns about information security. 🏥 𝗣𝗵𝗼𝗻𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 ❗ ✅ I have successfully managed a significant volume of calls daily, often exceeding 200. This experience has equipped me to handle high call volumes while consistently delivering excellent customer service. Patients can expect prompt responses, all while I maintain efficiency and professionalism, even in challenging situations. With my background in pharmacy and training in medical billing, I can help ensure your practice operates smoothly, allowing you to concentrate on patient care. 📩 Let’s chat about how I can assist your practice—send me a message today! 📢‼️ 𝗖𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 how I can help you 𝘀𝗶𝗺𝗽𝗹𝗶𝗳𝘆 your practice and 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 patient care❗ ✅Patient communication ✅Data entry and record management ✅Handling referrals and medical documentation ✅Secure handling of patient information ✅Understanding of PHI (Protected Health Information) regulations ✅Compliance with HIPAA best practices in communication ✅Patient appointment coordination ✅Reminder calls, emails, and SMS follow-ups ✅Rescheduling and cancellations management ✅Provider calendar organization ✅Insurance eligibility verification ✅Claims processing support ✅Prior authorization requests ✅Patient chart updates ✅Electronic recordkeeping ✅Medical history documentation ✅Basic knowledge of CPT, ICD-10 coding (training-based) ✅Dental insurance eligibility verification ✅CDT coding for dental procedures ✅Dental claims submission and follow-ups ✅Coordination with insurance providers for pre-authorizations ✅Patient inquiries and appointment scheduling ✅Pharmacy and insurance provider coordination ✅Handling high-stress and urgent calls professionally ✅Prescription refill requests ✅Communicating with pharmacies for medication availability ✅Prior authorization follow-ups ✅Medication information verification 📢Ready to offload your admin tasks? Drop me a message now! 📩 🚀

🇵🇭San Francisco, Philippines$10/hr100% JSSSince Nov 2023
GlobeUpwork

Earnings and projects

MRR
$816

Last 6 months ÷ 6

World#57,125 / 412k
🇵🇭Country#11,165 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $4.9k

World#40,354 / 412k
🇵🇭Country#7,899 / 56.3k
Total earnings
$24k

Billed in all: $26k

World#125,495 / 412k
🇵🇭Country#20,719 / 56.3k
Per project
$24k
World#4,270 / 412k
🇵🇭Country#732 / 56.3k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$25.7k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24k$25k$26kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Public Health

Ranked by MRR among everyone on Upwork with the skill.

  1. #40Public Health334 freelancers · 🇵🇭 #7Top 12%
  2. #115ICD Coding430 freelancers · 🇵🇭 #14Top 27%
  3. #191Medical Transcription1,213 freelancers · 🇵🇭 #66Top 16%
  4. #231Office Administration1,509 freelancers · 🇵🇭 #94Top 15%
  5. #235EMR Data Entry945 freelancers · 🇵🇭 #91Top 25%
  6. #251Medical Records807 freelancers · 🇵🇭 #122Top 31%
  7. #285Medical Billing970 freelancers · 🇵🇭 #127Top 29%
  8. #348Insurance Verification1,134 freelancers · 🇵🇭 #186Top 31%