Skip to content
BackNov 8
Hershey Nicole D.

Hershey Nicole D.

A+ Virtual Assistant | Email Support Specialist | Customer Service Pro

💻 Experienced in Virtual Assistance, Customer Email Support, and eCommerce Customer Support. 🔍 Strong attention to detail with a keen eye for accuracy. 📚 Driven by a commitment to lifelong professional improvement. Are you looking to streamline your business operations and provide top-notch customer support? Hello, I’m Hershey, your A+ Virtual Assistant, Email Support Specialist, and Customer Service Pro, passionate about helping you thrive. With a focus on efficiency and a commitment to delivering exceptional service, I am here to support your business goals. Let’s work together to achieve success! 𝗦𝗞𝗜𝗟𝗟𝗦 𝗧𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗕𝗥𝗜𝗡𝗚 𝗧𝗢 𝗧𝗛𝗘 𝗧𝗔𝗕𝗟𝗘: 💬 Customer Service and Support 📧 Email Management and Inbox Organization 🛒 eCommerce Support and Order Management 🛠️ Community Management 📨 Email Communication and Marketing (Mailchimp) 🔍 Data Entry and Attention to Detail 𝗧𝗢𝗢𝗟𝗦 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦: • Google Workspace • Microsoft Office (Word, Excel, PowerPoint) • Email Platforms (Gmail, Outlook) • Mailchimp • eCommerce Platforms (Amazon, Shopify) • ChatGPT • Communication Platforms (Slack, Zoom) 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀? 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗮𝗻𝗱 𝗺𝗮𝗸𝗲 𝗶𝘁 𝗵𝗮𝗽𝗽𝗲𝗻! 😉

🇵🇭Marikina City, Philippines$7/hr95% JSSSince Nov 2023

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,899 / 412k
🇵🇭Country#2,430 / 56.3k
Revenue, last 30 days
$2k

Last 6 months: $12k

World#21,633 / 412k
🇵🇭Country#2,665 / 56.3k
Total earnings
$50k

Billed in all: $53k

World#76,328 / 412k
🇵🇭Country#12,075 / 56.3k
Per project
$17k

$3.1k in the last 6 months

World#7,953 / 412k
🇵🇭Country#1,663 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,816 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
3

Across 7 contracts

0% fixed100% hourly
World#304,143 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$52.6k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$50k$51k$52k$53kOct 9Oct 24Nov 8

Skill rankings: Top 3% in LiveAgent

Ranked by MRR among everyone on Upwork with the skill.

  1. 3LiveAgent87 freelancers · 🇵🇭 #1Top 3%
  2. #30Email Template567 freelancers · 🇵🇭 #4Top 5%
  3. #70Content Moderation1,144 freelancers · 🇵🇭 #29Top 6%
  4. #97Ecommerce Support1,624 freelancers · 🇵🇭 #54Top 6%
  5. #165Email Campaign Setup2,501 freelancers · 🇵🇭 #15Top 7%
  6. #203Customer Experience2,788 freelancers · 🇵🇭 #64Top 7%
  7. #287Customer Satisfaction3,986 freelancers · 🇵🇭 #130Top 7%
  8. #334Customer Relationship Management5,121 freelancers · 🇵🇭 #65Top 7%