Hershey Nicole D.
A+ Virtual Assistant | Email Support Specialist | Customer Service Pro
💻 Experienced in Virtual Assistance, Customer Email Support, and eCommerce Customer Support. 🔍 Strong attention to detail with a keen eye for accuracy. 📚 Driven by a commitment to lifelong professional improvement. Are you looking to streamline your business operations and provide top-notch customer support? Hello, I’m Hershey, your A+ Virtual Assistant, Email Support Specialist, and Customer Service Pro, passionate about helping you thrive. With a focus on efficiency and a commitment to delivering exceptional service, I am here to support your business goals. Let’s work together to achieve success! 𝗦𝗞𝗜𝗟𝗟𝗦 𝗧𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗕𝗥𝗜𝗡𝗚 𝗧𝗢 𝗧𝗛𝗘 𝗧𝗔𝗕𝗟𝗘: 💬 Customer Service and Support 📧 Email Management and Inbox Organization 🛒 eCommerce Support and Order Management 🛠️ Community Management 📨 Email Communication and Marketing (Mailchimp) 🔍 Data Entry and Attention to Detail 𝗧𝗢𝗢𝗟𝗦 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦: • Google Workspace • Microsoft Office (Word, Excel, PowerPoint) • Email Platforms (Gmail, Outlook) • Mailchimp • eCommerce Platforms (Amazon, Shopify) • ChatGPT • Communication Platforms (Slack, Zoom) 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀? 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗮𝗻𝗱 𝗺𝗮𝗸𝗲 𝗶𝘁 𝗵𝗮𝗽𝗽𝗲𝗻! 😉
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $52,578$53k
$3.1k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 3% in LiveAgent
Ranked by MRR among everyone on Upwork with the skill.
- LiveAgent87 freelancers · 🇵🇭 #1Top 3%🇵🇭#1 of 22
- #30Email Template567 freelancers · 🇵🇭 #4Top 5%🇵🇭#4 of 61
- #70Content Moderation1,144 freelancers · 🇵🇭 #29Top 6%🇵🇭#29 of 514
- #97Ecommerce Support1,624 freelancers · 🇵🇭 #54Top 6%🇵🇭#54 of 760
- #165Email Campaign Setup2,501 freelancers · 🇵🇭 #15Top 7%🇵🇭#15 of 275
- #203Customer Experience2,788 freelancers · 🇵🇭 #64Top 7%🇵🇭#64 of 1,061
- #287Customer Satisfaction3,986 freelancers · 🇵🇭 #130Top 7%🇵🇭#130 of 1,816
- #334Customer Relationship Management5,121 freelancers · 🇵🇭 #65Top 7%🇵🇭#65 of 1,228