Shaira G.

Automotive Service Advisor Parts |Car Dealership | Ecommerce | Vehicle

✔ 4+ years in the automotive industry ✔ Bachelor’s Degree in Automotive Technology ✔ Service Advisor, Parts Administrator, Manager & Virtual Assistant I help automotive businesses deliver exceptional customer experiences, streamline operations, and improve service department efficiency. With hands-on experience as a Service Advisor, Parts Administrator, Manager, Sales Support Specialist, and Customer Experience Coordinator, I bring a deep understanding of dealership operations—from team leadership and workflow optimization to repair order management, parts coordination, customer communication, shop support, and parts procurement. I specialize in: ✔ Service scheduling & customer communication ✔ Repair Order (RO) management & parts coordination ✔ Team Management & Staff Coordination ✔ Service Department Leadership ✔ CRM management & workflow optimization ✔ VIN decoding | Parts lookup | EPC ✔ Shop communication & technician support ✔ Operations ✔ Parts ordering & procurement ✔ Vehicle sourcing using Manheim, ADESA, and ACV Auctions ✔ Back-office / administrative support ✔ JDM parts ✔ Social media vehicle listings | SMM ✔ Handling Ecommerce for automotive industry I bridge the gap between technical automotive operations and customer experience, ensuring smooth processes, efficient teams, and satisfied clients. If you're looking for someone who understands how dealerships truly operate and can support your team efficiently, I’m here to help.