Rafaela M.

HMO & Lettings professional with hands-on experience. I've managed over 160 rooms across a £1M+ property portfolio in a fast-paced UK lettings agency. I’m not a generic VA — I understand the commercial and operational side of property, from getting rooms let to keeping rent flowing and landlords happy. What I can help with: 🏠 HMO & lettings operations 💷 Rent collection & successful arrears recovery 📋 UK housing & lettings compliance 🔑 Tenant onboarding, communication & viewings 📈 Persuasive, conversion-focused property listings 🏗️ Buy-to-let & HMO conversion support 📱 Property social media & marketing I’ve also contributed to £140k in monthly lettings targets, supported property investors with buy-to-let opportunities, and have hands-on experience in reducing deposit-related disputes.