Glory E.
Client Retention & Follow-Up Specialist | Customer Success | CRM
𝗬𝗼𝘂𝗿 𝗻𝗲𝘅𝘁 𝘀𝗮𝗹𝗲 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗰𝗼𝗺𝗲 𝗳𝗿𝗼𝗺 𝗮 𝗻𝗲𝘄 𝗹𝗲𝗮𝗱. 𝗜𝘁 𝗺𝗮𝘆 𝗰𝗼𝗺𝗲 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗼𝗻𝗲 𝘆𝗼𝘂 𝗳𝗼𝗿𝗴𝗼𝘁 𝘁𝗼 𝗳𝗼𝗹𝗹𝗼𝘄 𝘂𝗽 𝘄𝗶𝘁𝗵. Over the years, I've seen businesses invest heavily in generating leads, only to lose them because no one followed up. A missed message, an unanswered quote, or a forgotten customer may seem small, but together they can cost thousands in lost revenue. I help businesses recover those opportunities through strategic follow-up, customer re-engagement, and CRM management, turning forgotten conversations into closed deals and long-term customer relationships. Here's what I can help you with: ✅ Lead follow-up ✅ Customer re-engagement ✅ Appointment confirmations & reminders ✅ Missed appointment recovery ✅ Quote follow-up ✅ CRM management & updates ✅ Customer success support ✅ Pipeline management ✅ Email & SMS follow-up ✅ Customer onboarding ✅ Win-back campaigns Tools I've worked with: Go High Level (GHL) HubSpot Salesforce Freshsales Zendesk Slack Google Workspace ClickUp Monday. com Asana My goal isn't simply to "check in" with customers. My goal is to make sure valuable opportunities don't get overlooked. If you're investing in marketing but leads aren't converting, or customers are disappearing after the first interaction, I'd love to help build a follow-up system that keeps your pipeline moving. Let's recover the revenue you're already earning.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.2k
Billed in all: $12,699$13k
$1.1k in the last 6 months
Across 4 contracts
Across 14 contracts
Earnings, last 30 days
Skill rankings: Top 16% in HTML
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