Brian C.

Virtual Assistant/ Scheduling

As I did scheduling/customer service/administrative task and other similar work opportunities, I regards customer satisfaction on every conversations I am handling. Speaks fluent English. Works very well with everyone and can be trained easily. Work hours are not a problem. I also have experience in Fraud Detection Management from my previous work. Have extensive training as a customer service representative in both calls or chat. Below are the EHR that I am familiar with: Kareo (Tebra) Athena Salesforce Waitwhile I have extensive experience in insurance verification on the following US Health Insurance Provider such as Medicare/Medicaid, Anthem, Humana, Aetna, Cigna/Cigna Medicare Supplemental, AARP, and other major and minor insurance providers. I also do administrative duties such as provider coordination, fax processing, uploading documents to patient charts (referrals/Home health orders/notes, Lab and Imaging Orders/Results), Email and text messaging for patient appointment reminders.