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Laura I.

Laura I.

Bilingual in English and French, with customer service experience

A dedicated customer service advocate with a strong commitment to positivity, empathy, and solution-oriented approaches. Leveraging several years of experience in client-facing roles, I am passionate about consistently delivering exceptional customer satisfaction. I excel in time management, bolstered by a deep understanding of the customer service industry.

🇩🇰Copenhagen, Denmark$15/hr90% JSS4.99 (6)Since Nov 2023
GlobeUpwork

Earnings and projects

MRR
$89

Last 6 months ÷ 6

World#137,955 / 412k
🇩🇰Country#93 / 370
Revenue, last 30 days
$0

Last 6 months: $534

Total earnings
$1.9k

Billed in all: $2k

World#339,772 / 412k
🇩🇰Country#295 / 370
Per project
$208

$534 in the last 6 months

World#261,449 / 412k
🇩🇰Country#233 / 370
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇩🇰Country#112 / 370
Projects in all
9

Across 10 contracts

80% fixed20% hourly
World#212,268 / 412k
🇩🇰Country#202 / 370

Earnings, last 30 days

$2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,000$2,025$2,050$2,075Oct 9Oct 24Nov 8

Skill rankings: Top 28% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #38French Tutoring127 freelancers · 🇩🇰 #1Top 30%
  2. #138Customer Feedback Documentation365 freelancers · 🇩🇰 #1Top 38%
  3. #512Affiliate Marketing1,317 freelancers · 🇩🇰 #1Top 39%
  4. #537English Tutoring1,784 freelancers · 🇩🇰 #2Top 30%
  5. #565Tutoring1,691 freelancers · 🇩🇰 #2Top 33%
  6. #767French2,610 freelancers · 🇩🇰 #1Top 29%
  7. #1,017Customer Care2,153 freelancers · 🇩🇰 #2Top 47%
  8. #1,740Customer Satisfaction3,986 freelancers · 🇩🇰 #1Top 44%