Syed Muhammad Ali R.
Workflow AI Automation Expert | GoHighLevel, Make, n8n, Zapier
If your business is growing but your team is still manually following up with leads, moving data between platforms, chasing tasks, or fixing broken automations, your systems may not be keeping up. I help agencies and growing businesses connect their CRM, automate repetitive workflows, and streamline daily operations using GoHighLevel, n8n, Make, APIs, webhooks, and project management platforms. With 4+ years of experience, a 100% Job Success Score, and Top Rated status, I focus on building practical systems that work beyond the initial setup, with attention to testing, error handling, and maintainability. WHAT I CAN HELP YOU WITH 1. GoHighLevel CRM and Automation • CRM setup, contact management, pipelines, and opportunity tracking • Lead capture through forms, surveys, landing pages, and other sources • Workflow triggers, conditions, tags, custom fields, and lead routing • Calendar setup, appointment booking, confirmations, and reminders • Automated email, SMS, and WhatsApp communication • Lead nurturing, missed lead follow up, and reactivation • Workflow audits, troubleshooting, and optimization 2. Workflow Automation and Integrations • n8n, Make, and Zapier workflow development • API and webhook integrations between business platforms • Cross platform data synchronization and field mapping • AI assisted workflows, data processing, and internal automation • Conditional logic, error notifications, retries, and fallback processes • Automation testing and troubleshooting 3. Business Operations and Project Management • Monday and ClickUp workflow configuration • CRM to project management handoffs • Client onboarding, task creation, assignments, and notifications • Scheduling, job tracking, materials, commissions, and invoicing workflows • Approval processes, recurring tasks, and operational reporting RELEVANT PROJECT EXPERIENCE • CRM and Lead Management: Built lead management workflows covering lead intake, routing, pipeline stages, agent tasks, follow up sequences, and long term nurturing. • Forms, Surveys, and Appointment Scheduling: Configured lead capture processes, calendar booking workflows, appointment confirmations, reminders, and follow ups to connect initial inquiries with the next steps in the customer journey. • Shopify and GoHighLevel: Connected Shopify customer activity with GoHighLevel to support customer lifecycle tracking and opportunity management based on customer and order activity. • Trainerize and GoHighLevel API Integration: Researched API documentation, mapped data between platforms, and implemented and tested an integration to connect information between systems. • Business Operations with GoHighLevel and Monday: Developed connected workflows covering lead management, estimates, contracts, scheduling, job tracking, materials, commissions, invoicing, and payment follow ups. HOW I APPROACH EVERY PROJECT Before building, I map the process: Trigger → Data → Decision → Action → Exception → Human Handoff Then I identify what should be automated, clarify which platform owns the data, build the workflow, and test important scenarios. I also consider failure handling and documentation so the system is easier to maintain. Whether you need help fixing an existing automation, connecting several platforms, or building a business workflow from scratch, I focus on solving the underlying process problem rather than adding automation for its own sake. LET'S DISCUSS YOUR WORKFLOW Tell me what happens when a new lead or client enters your business, which tools are involved, and where the process becomes manual or unreliable. I can help identify a practical way to connect the pieces and simplify the workflow.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.3k
Billed in all: $7,490$7.5k
$1.3k in the last 6 months
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 21% in Process Flow Diagram
Ranked by MRR among everyone on Upwork with the skill.
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