Matilde M.

Hi, I’m Matilde - a multilingual client success and hospitality professional based in Mallorca with experience supporting international clients across technology, hospitality, and luxury service environments. I currently work in Client Success at Gartner, partnering with enterprise-level stakeholders across EMEA, and previously worked with hospitality SaaS clients at Amenitiz, helping businesses improve onboarding, client experience, retention, and operational efficiency. My background combines: • Customer Success & Client Relations • Hospitality & Guest Experience • Account Management & Onboarding • Executive Communication • Luxury Property & Service Standards • Multilingual Support (English, Spanish, Italian) I’m highly organized, detail-oriented and passionate about delivering professional, high-quality client experiences. Based in Mallorca and available for remote and hospitality-related projects.