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Daniel M.

Daniel M.

High School Diploma in Sciences and Arts

Experienced customer service representative for quality control. Proven experience as a quality analyst, guaranteeing excellence in service. Additionally, suitable to encourage learning and development as a training specialist. Passionate about delivering exceptional customer experiences and continuous improvement.

🇬🇹Guatemala City, Guatemala$8/hr80% JSSSince Nov 2023
GlobeUpwork

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#25,820 / 412k
🇬🇹Country#58 / 369
Revenue, last 30 days
$2.1k

Last 6 months: $11k

World#20,410 / 412k
🇬🇹Country#44 / 369
Total earnings
$56k

Billed in all: $59k

World#68,962 / 412k
🇬🇹Country#72 / 369
Per project
$56k

$11k in the last 6 months

World#727 / 412k
🇬🇹Country#4 / 369
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇬🇹Country#96 / 369
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,674 / 412k
🇬🇹Country#276 / 369

Earnings, last 30 days

$59.1k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$56k$58k$60kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Computer Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #13Soft Skills Training145 freelancers · 🇬🇹 #1Top 9%
  2. #92Training1,082 freelancers · 🇬🇹 #1Top 9%
  3. #113Customer Engagement1,530 freelancers · 🇬🇹 #1Top 7%
  4. #118Communication Skills2,224 freelancers · 🇬🇹 #2Top 5%
  5. #130Customer Care2,153 freelancers · 🇬🇹 #1Top 6%
  6. #132Computer Skills2,550 freelancers · 🇬🇹 #2Top 5%
  7. #256Customer Experience2,788 freelancers · 🇬🇹 #4Top 9%
  8. #357Customer Satisfaction3,986 freelancers · 🇬🇹 #4Top 9%