Edvard L.

IT Project Manager | DevOps & IT Administration Specialist With extensive experience as an IT Project Manager and systems administrator, I offer a robust portfolio in leading software development projects, managing critical software systems, and optimizing team productivity. I have a proven track record in both project management and IT operations, providing clients with seamless, end-to-end technical solutions. Professional Highlights: * Project Management Expertise: Successfully led software development projects from planning through deployment, delivering projects such as bespoke CRM systems for the iGaming industry on time and within budget. * Technical Leadership: Supervised developer teams, offering mentorship and guidance throughout the development lifecycle, employing Agile methodologies and managing sprints in Jira. * Comprehensive Admin Skills: Certified admin expertise across Google Workspace, Atlassian products (Jira, Confluence), and Slack, enhancing collaboration and operational efficiency. * IT Administration & Support: Experienced in MDM, O365, software procurement, and overseeing IT support processes, including onboarding/offboarding and device inventory management. * Customer Support & Liaison Work: Acted as a key interface between clients and development teams, effectively resolving issues, managing help desk systems in Jira, and ensuring customer satisfaction. * Advanced Email and DNS Management: Skilled in email deliverability, running email campaigns, and administering DNS settings to maintain optimal email flow and security. I’m passionate about driving strategic IT projects, improving operational workflows, and enhancing user and client experiences. Let’s collaborate to bring your IT projects to fruition and streamline your technical operations.