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Hamza A.

Hamza A.

Cold Caller | B2B/B2C| Appointment Setter

Hi, I’m Hamza from Pakistan with over 7 years of experience in Customer Service, Customer Support, SaaS, Sales, Real Estate Recruitment, Techincal support, Support Tickets Management, Key Account Manager, and Logistics Support. Throughout my career, I have worked as a Account Manager, Client Relationship Manager, and Business Development Representative, helping businesses improve market share, customer satisfaction, strengthen client relationships, and increase operational efficiency. I specialize in: Customer Support (Chat, Email & Phone Support) Online Customer Service Appointment Setting B2B/B2C Appointment Booking Amazon Customer Support & Store Assistance Shopify Store Building & Product Management Digital Marketing Support B2B Communication & Client Coordination Customer Retention & Relationship Management Sales & Lead Generation Business Development Support Logistics & Brokerage Customer Service Virtual Assistance & Administrative Tasks I have developed excellent communication and problem-solving skills, making me a strong fit for all types of customer support and calling, email, and chat projects. I am experienced in handling customer inquiries professionally, resolving issues efficiently, and maintaining long-term business relationships. I am highly focused on delivering quality service, fast response times, and positive customer experiences. Whether you need a dedicated customer support specialist, a Shopify assistant, an Amazon support agent, or a business communication expert, I am committed to helping your business grow. I am also open to discussing the project agenda during the pre-agreement phase to better understand your requirements, workflow, and expectations. I believe clear communication before starting a project helps ensure successful collaboration and long-term results. Looking forward to working with you and contributing to your business success.

🇵🇰Mansehra, Pakistan$8/hr70% JSS5.00 (3)Since Nov 2023

Earnings and projects

MRR
$119

Last 6 months ÷ 6

World#130,279 / 412k
🇵🇰Country#18,276 / 52.9k
Revenue, last 30 days
$0

Last 6 months: $713

Total earnings
$16k

Billed in all: $16k

World#160,141 / 412k
🇵🇰Country#16,302 / 52.9k
Per project
$3.9k

$713 in the last 6 months

World#44,061 / 412k
🇵🇰Country#2,779 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇰Country#22,564 / 52.9k
Projects in all
4
0% fixed100% hourly
World#283,741 / 412k
🇵🇰Country#43,856 / 52.9k

Earnings, last 30 days

$16.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16.2k$16.4k$16.6k$16.8kOct 8Oct 23Nov 7

Skill rankings: Top 32% in Search Engine Optimization

Ranked by MRR among everyone on Upwork with the skill.

  1. #411Cold Call913 freelancers · 🇵🇰 #89Top 45%
  2. #577Outbound Call1,218 freelancers · 🇵🇰 #80Top 47%
  3. #580Customer Onboarding1,245 freelancers · 🇵🇰 #72Top 47%
  4. #1,177Sales & Marketing3,430 freelancers · 🇵🇰 #184Top 34%
  5. #3,525CRM Software8,314 freelancers · 🇵🇰 #690Top 42%
  6. #4,696Online Chat Support11,527 freelancers · 🇵🇰 #389Top 41%
  7. #5,442Email Communication14,123 freelancers · 🇵🇰 #378Top 39%
  8. #6,014Search Engine Optimization18,792 freelancers · 🇵🇰 #1,024Top 32%