Hamza A.
Cold Caller | B2B/B2C| Appointment Setter
Hi, I’m Hamza from Pakistan with over 7 years of experience in Customer Service, Customer Support, SaaS, Sales, Real Estate Recruitment, Techincal support, Support Tickets Management, Key Account Manager, and Logistics Support. Throughout my career, I have worked as a Account Manager, Client Relationship Manager, and Business Development Representative, helping businesses improve market share, customer satisfaction, strengthen client relationships, and increase operational efficiency. I specialize in: Customer Support (Chat, Email & Phone Support) Online Customer Service Appointment Setting B2B/B2C Appointment Booking Amazon Customer Support & Store Assistance Shopify Store Building & Product Management Digital Marketing Support B2B Communication & Client Coordination Customer Retention & Relationship Management Sales & Lead Generation Business Development Support Logistics & Brokerage Customer Service Virtual Assistance & Administrative Tasks I have developed excellent communication and problem-solving skills, making me a strong fit for all types of customer support and calling, email, and chat projects. I am experienced in handling customer inquiries professionally, resolving issues efficiently, and maintaining long-term business relationships. I am highly focused on delivering quality service, fast response times, and positive customer experiences. Whether you need a dedicated customer support specialist, a Shopify assistant, an Amazon support agent, or a business communication expert, I am committed to helping your business grow. I am also open to discussing the project agenda during the pre-agreement phase to better understand your requirements, workflow, and expectations. I believe clear communication before starting a project helps ensure successful collaboration and long-term results. Looking forward to working with you and contributing to your business success.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $713
Billed in all: $16,478$16k
$713 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 32% in Search Engine Optimization
Ranked by MRR among everyone on Upwork with the skill.
- #411Cold Call913 freelancers · 🇵🇰 #89Top 45%🇵🇰#89 of 193
- #577Outbound Call1,218 freelancers · 🇵🇰 #80Top 47%🇵🇰#80 of 170
- #580Customer Onboarding1,245 freelancers · 🇵🇰 #72Top 47%🇵🇰#72 of 131
- #1,177Sales & Marketing3,430 freelancers · 🇵🇰 #184Top 34%🇵🇰#184 of 484
- #3,525CRM Software8,314 freelancers · 🇵🇰 #690Top 42%🇵🇰#690 of 1,563
- #4,696Online Chat Support11,527 freelancers · 🇵🇰 #389Top 41%🇵🇰#389 of 723
- #5,442Email Communication14,123 freelancers · 🇵🇰 #378Top 39%🇵🇰#378 of 881
- #6,014Search Engine Optimization18,792 freelancers · 🇵🇰 #1,024Top 32%🇵🇰#1,024 of 3,076