Itza Maria C.
Administrative Assistant, Virtual Office Administrator
My outstanding communication abilities, empathy, and commitment to surpassing customers' expectations make me an excellent customer service representative. I am skilled at developing a relationship and earning clients' trust since I have a natural ability to listen intently and comprehend their needs. I take great satisfaction in my patience and capacity to maintain composure under pressure. I can quickly and efficiently handle customer complaints by using my strong problem-solving abilities to come up with innovative solutions that satisfy their demands. I make sure to foresee problems before they happen and take proactive measures to address them thanks to my proactive approach to customer service. I genuinely love to serve people, and I'm dedicated to providing outstanding service, therefore I always try to make every customer's experience unforgettable.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $62,217$62k
$15k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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- #198Team Management3,136 freelancers · 🇭🇳 #2Top 6%🇭🇳#2 of 38
- #671Virtual Assistance29,113 freelancers · 🇭🇳 #8Top 2%🇭🇳#8 of 134
- #1,165Data Entry53,630 freelancers · 🇭🇳 #9Top 2%🇭🇳#9 of 183
- #1,214TypeScript15,967 freelancers · 🇭🇳 #1Top 8%🇭🇳#1 of 5