Gerald C.
Legal Intake Specialist | Customer Support/Onboarding & Sales Closer
9 years of sales and telemarketing experience in the BPO industry, specializing in sales and digital marketing solutions, combined with experience in a Canadian immigration law firm handling lead conversion, sales closing, client onboarding, intake coordination, and administrative support. -Client Onboarding -Cold Calling & Email -Appointment Setting -Troublshooting -Lead Generation -Sales/Deal Closer -Sales Management -Sales Operation -Customer Service Representative -Admin Experienced in the following Software Tools below: CRM - Salesforce, Hubspot, Zoho, and Clio. Dialer - Five9, Kixie Power Call, RingCentral, Nice CXone, Talkdesk, Genesys CLoud CX, Orum, PhoneBurner, CloudTalk, Aloware, ZoomInfo, JustCall, Convoso, Koncert, Diapad AI Sales, Ozonetel CloudAgent. Email Software - Google Workspace, Clio manage, Outlook, Front, & Lawmatics Industries Handled: Financial Services / Fintech, Immigration Law, Telecommunications & Media, Health Care, Small Business, Retail, Transport, Financial Services, Finance, supply chain, Entertainment, Research, Advertising,
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.8k
Billed in all: $43,915$44k
$4.4k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #34Immigration396 freelancers · 🇵🇭 #1Top 9%🇵🇭#1 of 16
- #94Immigration Law781 freelancers · 🇵🇭 #9Top 12%🇵🇭#9 of 43
- #171Customer Onboarding1,245 freelancers · 🇵🇭 #38Top 14%🇵🇭#38 of 228
- #183Data Management2,504 freelancers · 🇵🇭 #65Top 7%🇵🇭#65 of 882
- #195Sales Development1,688 freelancers · 🇵🇭 #56Top 12%🇵🇭#56 of 421
- #249Invoicing2,164 freelancers · 🇵🇭 #116Top 12%🇵🇭#116 of 955
- #450Appointment Setting5,158 freelancers · 🇵🇭 #192Top 9%🇵🇭#192 of 2,388
- #491Outbound Sales4,644 freelancers · 🇵🇭 #211Top 11%🇵🇭#211 of 2,087