Edgard Elias S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 8, 2026.

My career began with over five years of customer service experience at Amazon and Spring by Amaze, where I managed high-volume client interactions through calls, emails, and live chats. This experience taught me the importance of patience, clear communication, and delivering solutions under pressure—all qualities that I have carried into my legal career. I later transitioned into the legal and medical field, working as an Intake Specialist for Quantum Pain & Orthopedics, where I assessed client needs, coordinated appointments, and ensured accurate documentation. Building on this foundation, I gained nearly two years of experience as a Case Manager and Intake Specialist with Delavar Law Firm and Pathways Law Firm. In these roles, I contacted leads to evaluate their physical condition, followed up on treatment progress for falls and motor vehicle accidents (MVAs), coordinated with clinics to request Bills & Records (B&R), and prepared essential documents such as Letters of Representation (LOR) and Declarations of Accident (DOA). This blend of customer service expertise and case management experience has equipped me with the ability to handle sensitive information, maintain strong client relationships, and ensure that every case is managed with precision and care. I am bilingual in English and Spanish, which allows me to connect with a broader range of clients and provide accessible support in diverse communities.