Charles Joseph M.

Drowning in emails & admin tasks? 💼 👉 AI-Enabled Executive Assistant 💼 Executive Support | Proposals | Automation 🏥 Emails, Calendars, Research Your search stops here 👉👉👉 💎 EXECUTIVE & OPERATIONS SUPPORT I help CEOs, founders, and remote teams stay focused on growth — while I handle everything that keeps work moving. ✦ AI-Enabled Executive Assistant ✦ Inbox zero + professional responses, every day ✦ Order, refund & return management (Shopify, Amazon, ShipStation) ✦ Scheduling, meeting prep & cross-timezone coordination ✦ Project tracking in Asana & HubSpot ✦ Reports, dashboards & templates in Google Sheets or Excel 💎 HEALTHCARE VIRTUAL ASSISTANCE HIPAA-certified with 4+ years supporting a US orthopaedic clinic. I handle the clinical admin work that requires accuracy, confidentiality, and zero errors. ✦ EHR/EMR management (eClinicalWorks) ✦ Medical billing, payment posting & EOB processing ✦ Insurance verification & prior authorization ✦ Patient communication & appointment scheduling ✦ Claims investigation & fraud detection 💎 RFP & PROPOSAL SUPPORT I coordinate complex proposals end-to-end — compliance, timelines, and formatting handled. I bridge leadership, technical, and legal teams so nothing gets missed. ✦ RFP/RFQ/ITB review & compliance mapping ✦ Template management & submission tracking ✦ AI-powered lead tracking & opportunity discovery 💎 TOOLS eClinicalWorks · HubSpot · Asana · Google Workspace Microsoft Office · Shopify · ShipStation · Zendesk Gorgias · Slack · Zoom · Canva · Adobe Suite ChatGPT · Claude · Perplexity 💎 WHY CLIENTS KEEP COMING BACK I don't just complete tasks, I catch what others miss. One client went from a 3-week email backlog to same-day responses within 2 weeks. Another closed an RFP they'd been struggling to submit for a month in 4 days. I'm your operations partner. You handle the big picture. I handle the rest. Ready to get your time back? Send me a message. 🤝