Muhammad S.

Greetings, I'm Sultan, an e-commerce professional specializing in platforms such as Amazon and Shopify. With a wealth of experience spanning over four years, I've honed my skills as an eCommerce expert and customer support representative. Why choose me? 🏆 Over 3 years of experience in customer service with U.S and UAE brands ⭐️ Fluent in both verbal and written English communication 💯 Proud record of happy clients, consistently earning 5-star feedback ✅ Flexibility to work in any timezone 🧠 A versatile and collaborative professional, making teamwork a breeze Here's a glimpse into the array of software and tools I adeptly navigate: ✔️CRM's I've Utilized Zendesk - Georgia- Groove ✔️Ecommerce platforms Shopify- Amazon- Ebay ✔️Project Management Trello- Slack- Microsoft Meetings ✔️M.S Office & Google Docs Google Drive- Word- PowerPoint- Excel- Visio 👉THOSE I WORK WITH *E-Commerce Stores *Healthcare Providers *BPO *Professional Services 🕘My availability - 08:00 AM to 08:00 PM Eastern Standard Time [EST] - 05:00 AM to 05:00 PM Pacific Standard Time [PST] - 09:00 AM to 10:00 PM London time [GMT] - 09:00 PM to 08:00 AM Philippines [PHT] *Available for 7 days a week Mon-Sun ✋Facilities at my WorkSpace: - Core i5 6th Generation with 16GB DDR4 Ram & 500GB SSD - 55 MBps LAN Fiber Internet Connection - 50 MBps Broad Band Internet Connection (BackUp) - 5000ah UPS backup [upto 9 hours] - A quiet office for work. Other task that I can offer- ✅ Store Management ✅ Product Listing ✅ Email / Chat / Call Support ✅ Customer Support ✅ Administration Tasks ✅ Handling Exchanges and Returns Handling your ecommerce store is tough, but I am here to help. Best Regards, Muhammad Sultan