Ace N.

Customer Service Specialist / Data Entry / General Virtual Assistant

I have 3 to 4 years of experience in customer service, sales, and cold calling, particularly in real estate. I started at VXI, handling the PayPal account, where I assisted customers with account concerns such as login issues, sending and receiving money, and providing excellent customer service. I then worked at Alorica, managing phone and internet orders, answering billing inquiries, resolving technical issues, and ensuring a positive customer experience. Most recently, I worked at Mpower Solutions as a cold caller and appointment setter, reaching out to potential prospects across the US to identify homeowners interested in selling their properties. I am confident in my communication skills, which allow me to build rapport and connect effectively with leads and customers. I have consistently demonstrated reliability, having received perfect attendance awards, and I am adaptable, flexible, and quick to adjust to new environments.