Ace N.
Customer Service Specialist / Data Entry / General Virtual Assistant
I have 3 to 4 years of experience in customer service, sales, and cold calling, particularly in real estate. I started at VXI, handling the PayPal account, where I assisted customers with account concerns such as login issues, sending and receiving money, and providing excellent customer service. I then worked at Alorica, managing phone and internet orders, answering billing inquiries, resolving technical issues, and ensuring a positive customer experience. Most recently, I worked at Mpower Solutions as a cold caller and appointment setter, reaching out to potential prospects across the US to identify homeowners interested in selling their properties. I am confident in my communication skills, which allow me to build rapport and connect effectively with leads and customers. I have consistently demonstrated reliability, having received perfect attendance awards, and I am adaptable, flexible, and quick to adjust to new environments.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.7k
Billed in all: $2,060$2.1k
$1.7k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 13% in Singing
Ranked by MRR among everyone on Upwork with the skill.
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