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Erica R.
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Erica R.

Expert in distance selling and customer relationship management

Three years of experience in telephony, including two years managing inbound calls focused on customer relations with a 90% satisfaction rate. Proficient in CRM tools. One year of successful sales experience, driven by my tenacity, persuasive communication, and adept objection handling. Consistently achieving daily objectives

🇲🇬Antananarivo, Madagascar$8/hr100% JSS5.00 (1)Since Dec 2023
GlobeUpwork

Earnings and projects

MRR
$624

Last 6 months ÷ 6

World#68,650 / 412k
🇲🇬Country#110 / 569
Revenue, last 30 days
$622

Last 6 months: $3.7k

World#57,225 / 412k
🇲🇬Country#104 / 569
Total earnings
$12k

Billed in all: $13k

World#179,190 / 412k
🇲🇬Country#249 / 569
Per project
$2.1k

$1.2k in the last 6 months

World#75,463 / 412k
🇲🇬Country#95 / 569
Projects, last 6 months
3
0% fixed100% hourly
World#66,482 / 412k
🇲🇬Country#73 / 569
Projects in all
6

Across 9 contracts

11% fixed89% hourly
World#250,293 / 412k
🇲🇬Country#299 / 569

Earnings, last 30 days

$13.2k+$622 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12.5k$13.0k$13.5kOct 9Oct 24Nov 8

Skill rankings: Top 18% in Problem Solving

Ranked by MRR among everyone on Upwork with the skill.

  1. #101Decision Making475 freelancers · 🇲🇬 #1Top 21%
  2. #105Critical Thinking Skills573 freelancers · 🇲🇬 #1Top 18%
  3. #152Sales Leads776 freelancers · 🇲🇬 #1Top 20%
  4. #226Problem Solving1,247 freelancers · 🇲🇬 #2Top 18%
  5. #372Time Management1,763 freelancers · 🇲🇬 #1Top 21%
  6. #445Communication Skills2,224 freelancers · 🇲🇬 #2Top 20%
  7. #1,902CRM Software8,314 freelancers · 🇲🇬 #3Top 23%