Pauline Jessaiah Grace D.

𝐇𝐈𝐑𝐄 𝐌𝐄 𝐅𝐎𝐑: 𝐃𝐄𝐍𝐓𝐀𝐋 𝐕𝐀+ 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓/𝐑𝐄𝐂𝐄𝐏𝐓𝐈𝐎𝐍𝐈𝐒𝐓 Proficient Dental VA+ Receptionist/Assistant with hands-on experience and virtual experience. •Knowledgable with Dental Insurance, including ADA codes. •Dental Insurance breakdown •Assess Dental Insurance Claims •Uploading completed insurance verification forms. •Maintain 100% accuracy on patient insurance record •Proficient with data entry. •Answering and managing phone calls remotely. • Administrative tasks •Skilled in assisting •Responding to emails and online inquiries •Scheduling appointments and managing calendars using virtual tools. •Providing customer support via live chat or messaging platforms. •Routing calls and messages to the appropriate personnel or departments. •Conducting basic administrative tasks such as data entry and document management. •Handling online bookings and reservations. •Assisting with order processing and payment transactions. •Basic Accounting •Sending follow-up emails and reminders to clients or customers. •Updating and maintaining customer databases and contact lists. •Providing information about products or services to potential customers. •Conducting virtual meetings or appointments via video conferencing platforms. •Managing voicemail and forwarding messages as needed. •Providing personalized and professional communication on behalf of the company. •Adhering to security and confidentiality protocols when handling sensitive information. 𝐀+ 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 As an experienced Customer service •Adept at building rapport •Resolving inquiries efficiently •Ensuring customer satisfaction •Experienced in handling diverse customer needs with professionalism •Empathy and effective communication skills to foster positive experiences. 𝐂𝐀𝐍𝐕𝐀/𝐂𝐀𝐏𝐂𝐔𝐓 𝐄𝐃𝐈𝐓𝐈𝐍𝐆 Editing designs, templates, and videos requires proficiency in graphic design software. My skills include •Adjusting layouts •Background Changes •Colors •Typography •Apply Transitions •Manipulate Footage •Effects •Audio Enhancement •Images and Videos to meet project requirements while maintaining visual harmony and clarity. I’m attention to detail and creativity is my main essential. With a wealth of knowledge, I'm here to provide insightful and concise responses tailored to your queries. Whether you seek information or a fresh perspective, my goal is to assist you effectively. Let's engage in a dynamic conversation and explore the topics that matter to you.