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Rodolfo T.

Rodolfo T.

Customer service professional, critical thinking, self-oriented.

PROFESSIONAL SUMMARY Driven customer service professional with proven expertise in problem-solving and critical thinking, honed at Sitel Nicaragua Group. Excelled in fast-paced call center environments, enhancing customer satisfaction through effective communication and Microsoft Excel proficiency. Demonstrates exceptional active listening skills, contributing to a significant improvement in service quality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

🇳🇮Masaya, Nicaragua$5/hr80% JSSSince Dec 2023

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#19,224 / 412k
🇳🇮Country#76 / 1,207
Revenue, last 30 days
$2.5k

Last 6 months: $14k

World#16,108 / 412k
🇳🇮Country#68 / 1,207
Total earnings
$51k

Billed in all: $55k

World#74,431 / 412k
🇳🇮Country#244 / 1,207
Per project
$51k

$14k in the last 6 months

World#894 / 412k
🇳🇮Country#5 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇳🇮Country#224 / 1,207
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇳🇮Country#684 / 1,207

Earnings, last 30 days

$55.3k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$52k$54k$56kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Critical Thinking Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Critical Thinking Skills573 freelancers · 🇳🇮 #2Top 3%
  2. #45Server1,052 freelancers · 🇳🇮 #2Top 4%
  3. #312Back-End Development4,183 freelancers · 🇳🇮 #1Top 7%
  4. #1,582Customer Service37,167 freelancers · 🇳🇮 #33Top 4%