Alia Y.
International Sales & Account Manager | CSM | FR/EN
With 12+ years of experience driving international sales, customer retention, and revenue growth across the US, Europe, and MENA markets, I help SaaS companies and startups manage their client portfolio and grow revenue without hiring a full-time Sales rep or Customer Success Manager, from first contact to onboarding, upselling, and churn prevention. What I bring to your team: • SaaS Sales & Business Development - outreach, demos, and consultative selling that converts trials and leads into long-term paying customers • Customer Success Management - onboarding, retention, and relationship-building that reduces churn and increases lifetime value • CRM & Portfolio Tracking - proficient in HubSpot, Zoho, Salesforce, GoHighLevel, and simple no-CRM tracking systems for teams that aren't ready for a full CRM • Cold Calling & Appointment Setting - high-volume outreach with proven conversion rates across B2B and B2C markets • Multilingual coverage - Native French, Fluent English, Arabic - direct access to francophone and Middle Eastern markets without intermediaries I've worked across SaaS, consulting, e-learning, marketting and services, adapting quickly, communicating clearly, and delivering measurable results whether the goal is closing new business or growing existing accounts. 100% Job Success Score. Available now. Let's talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $256
Billed in all: $10,977$11k
$128 in the last 6 months
Across 4 contracts
Across 17 contracts
Earnings, last 30 days
Skill rankings: Top 38% in Business Development
Ranked by MRR among everyone on Upwork with the skill.
- #43Voice of the Customer110 freelancers · 🇲🇦 #1Top 39%🇲🇦#1 of 1
- #610Sales Call1,333 freelancers · 🇲🇦 #3Top 46%🇲🇦#3 of 5
- #628Customer Onboarding1,245 freelancers · 🇲🇦 #3Top 50%🇲🇦#3 of 4
- #1,201Customer Retention2,511 freelancers · 🇲🇦 #9Top 48%🇲🇦#9 of 15
- #1,560Business Development4,098 freelancers · 🇲🇦 #8Top 38%🇲🇦#8 of 23
- #1,932B2B Marketing4,592 freelancers · 🇲🇦 #10Top 42%🇲🇦#10 of 20
- #2,139Customer Relationship Management5,121 freelancers · 🇲🇦 #6Top 42%🇲🇦#6 of 14
- #2,583Appointment Setting5,158 freelancers · 🇲🇦 #8Top 50%🇲🇦#8 of 11