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Alia Y.
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Alia Y.

International Sales & Account Manager | CSM | FR/EN

With 12+ years of experience driving international sales, customer retention, and revenue growth across the US, Europe, and MENA markets, I help SaaS companies and startups manage their client portfolio and grow revenue without hiring a full-time Sales rep or Customer Success Manager, from first contact to onboarding, upselling, and churn prevention. What I bring to your team: • SaaS Sales & Business Development - outreach, demos, and consultative selling that converts trials and leads into long-term paying customers • Customer Success Management - onboarding, retention, and relationship-building that reduces churn and increases lifetime value • CRM & Portfolio Tracking - proficient in HubSpot, Zoho, Salesforce, GoHighLevel, and simple no-CRM tracking systems for teams that aren't ready for a full CRM • Cold Calling & Appointment Setting - high-volume outreach with proven conversion rates across B2B and B2C markets • Multilingual coverage - Native French, Fluent English, Arabic - direct access to francophone and Middle Eastern markets without intermediaries I've worked across SaaS, consulting, e-learning, marketting and services, adapting quickly, communicating clearly, and delivering measurable results whether the goal is closing new business or growing existing accounts. 100% Job Success Score. Available now. Let's talk.

🇲🇦Casablanca, Morocco$25/hr100% JSS4.76 (9)Since Dec 2023

Earnings and projects

MRR
$43

Last 6 months ÷ 6

World#153,628 / 412k
🇲🇦Country#597 / 1,706
Revenue, last 30 days
$0

Last 6 months: $256

Total earnings
$10k

Billed in all: $11k

World#194,139 / 412k
🇲🇦Country#623 / 1,706
Per project
$1.1k

$128 in the last 6 months

World#113,936 / 412k
🇲🇦Country#357 / 1,706
Projects, last 6 months
2

Across 4 contracts

0% fixed100% hourly
World#88,922 / 412k
🇲🇦Country#357 / 1,706
Projects in all
9

Across 17 contracts

24% fixed76% hourly
World#212,271 / 412k
🇲🇦Country#812 / 1,706

Earnings, last 30 days

$11kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10.6k$10.8k$11.0k$11.2kOct 9Oct 24Nov 8

Skill rankings: Top 38% in Business Development

Ranked by MRR among everyone on Upwork with the skill.

  1. #43Voice of the Customer110 freelancers · 🇲🇦 #1Top 39%
  2. #610Sales Call1,333 freelancers · 🇲🇦 #3Top 46%
  3. #628Customer Onboarding1,245 freelancers · 🇲🇦 #3Top 50%
  4. #1,201Customer Retention2,511 freelancers · 🇲🇦 #9Top 48%
  5. #1,560Business Development4,098 freelancers · 🇲🇦 #8Top 38%
  6. #1,932B2B Marketing4,592 freelancers · 🇲🇦 #10Top 42%
  7. #2,139Customer Relationship Management5,121 freelancers · 🇲🇦 #6Top 42%
  8. #2,583Appointment Setting5,158 freelancers · 🇲🇦 #8Top 50%