Muhammad Z.

Top-Rated Plus Admin Assistant | CRM Specialist | Lead Generation Expert | 6+ Years Experience I help businesses manage CRM systems, generate qualified leads, streamline administrative operations, and keep day-to-day workflows running smoothly. With 6+ years of professional experience and 5,000+ hours on Upwork, I’ve supported businesses across the USA, UK, Canada, and Australia with CRM management, lead generation, virtual assistance, appointment scheduling, customer support, data management, and Shopify operations. PROVEN RESULTS Managed 50,000+ CRM records with a strong focus on accuracy and data quality Generated 5,000+ qualified leads through web research, prospecting, and data mining Scheduled 20,000+ calls and appointments with efficient calendar coordination Supported 100+ Shopify stores with product listings, order processing, and store management Worked with international clients across different industries and time zones 💼 SERVICES I PROVIDE CRM Management HubSpot CRM Zoho CRM Microsoft Dynamics 365 CRM data entry and cleanup Pipeline management Lead tracking and organization Contact management Virtual Assistance & Administrative Support Data entry Web research Email management Calendar management Administrative assistance Document management Workflow coordination Lead Generation & Data Research B2B lead generation Prospect list building Web research Data mining Contact research Lead qualification Data enrichment Appointment Setting & Scheduling Calendly Outlook Tradify Appointment scheduling Calendar coordination Follow-ups and reminders Shopify & E-commerce Support Product listing and uploads Product updates Inventory management Order processing Shopify store administration Customer Support Zendesk Freshdesk Email and ticket support Customer communication TOOLS & SOFTWARE CRM: HubSpot, Zoho CRM, Microsoft Dynamics 365 Scheduling: Calendly, Outlook, Tradify Customer Support: Zendesk, Freshdesk E-commerce: Shopify Project Management: ClickUp, Asana, Monday. com Productivity: Google Workspace, Microsoft Office ⭐ WHY CLIENTS HIRE ME Top-Rated Plus Freelancer 6+ years of professional experience 5,000+ hours of Upwork experience Proven experience handling high-volume operations Strong attention to detail and data accuracy Fast, professional communication Reliable turnaround and consistent follow-through International client experience Focused on long-term client relationships Whether you need someone to manage your CRM, build qualified lead lists, handle administrative tasks, schedule appointments, support customers, or manage Shopify operations, I can provide reliable end-to-end support. Send me a message and tell me what you need help with. I’ll be happy to discuss your workflow and how I can help. Best regards, Muhammad