Andreina D.

Bilingual Customer Support Expert| Content Moderator| Quality Analyst

As a highly personable Customer Service Professional with more than 3 years of experience in the BPO industry, I bring a wealth of expertise in call center operations, spanning both voice and email support. 🌟 My performance is not just limited to exceptional customer interactions but extends to a solid foundation in computer science skills, ensuring a seamless and efficient service experience. 💻 With a proven track record that includes working for renowned companies such as Comcast, National Debt Relief, Roblox, and Chase, I've honed my skills in diverse customer service environments. Let's make every interaction as smooth as possible! 😊

🇩🇴Santo Domingo Oeste, Dominican Republic$10/hr100% JSS5.00 (5)Since Dec 2023

Earnings and projects

MRR

$467$467

Last 6 months ÷ 6

#80,841 / 412,157 / 412k

🇩🇴#411 / 1,225 / 1,225

Revenue, last 30 days

$0$0

Last 6 months: $2.8k

Total earnings

$33,105$33k

Billed in all: $34,606$35k

#103,444 / 412,157 / 412k

🇩🇴#301 / 1,225 / 1,225

Per project

$33,105$33k

$2.8k in the last 6 months

#2,355 / 412,157 / 412k

🇩🇴#9 / 1,225 / 1,225

Projects, last 6 months

0% fixed100% hourly

#128,095 / 412,157 / 412k

🇩🇴#338 / 1,225 / 1,225

Projects in all

Across 5 contracts

0% fixed100% hourly

#360,674 / 412,157 / 412k

🇩🇴#927 / 1,225 / 1,225

$34.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 14% in Content Writing

Ranked by MRR among everyone on Upwork with the skill.

#3,379Content Writing23,843 freelancers · 🇩🇴 #4Top 14%🇩🇴#4 of 24
#4,564Email Support14,954 freelancers · 🇩🇴 #121Top 31%🇩🇴#121 of 325
#5,771Customer Support20,101 freelancers · 🇩🇴 #114Top 29%🇩🇴#114 of 294
#10,786Customer Service37,167 freelancers · 🇩🇴 #223Top 29%🇩🇴#223 of 565

Andreina D.

Earnings and projects

Earnings, last 30 days