Bianca P.

Personal Injury Case Manager

In my extensive years of experience as a Case Manager for a Personal Injury law firm, I acquired different skills such as: ✔️ Sending a letter of representation to insurance companies and medical providers. ✔️ Opening 1P and 3P insurance Claims. ✔️ Running a thorough search for 3P's Policy limit ✔️ Requesting police reports and medical records to providers. ✔️ Calling providers to follow up on the medical records and bills requested. ✔️ Calling providers if the client is still treating or ever treated in their facility. ✔️ Auditing cases for high-volume law firms. ✔️ Drafting demand/settlement letter. ✔️ Opening Medicare or Medical Lien. ✔️ Sending lien reduction requests with templates to providers or lien holders. ✔️ Drafting Closing Statements ✔️ Customizing Filevine and Casepeer. Also, with my case manager journey, I gained different knowledge about the following software: ✔️Docusign ✔️Vinesign ✔️ Ring Central ✔️ RC Fax ✔️ Skype ✔️ Zoom ✔️ Google Software (Gmeet, Gdocs, Gmail, Gmap, and such.) ✔️ Anydesk ✔️ Adobe ✔️ Nitro Pro ✔️ Grammarly ✔️ Mailroom ✔️ Mail A Letter ✔️ HelloFax ✔️ Nextiva ✔️ Outlook ✔️ Chartswap ✔️ MRO ✔️ Ciox Lastly, being a Virtual Legal Assistant made my knowledge broader when it comes to using different Case Management Software such as: ✔️ Filevine ✔️ Needles ✔️ Mycase ✔️ CasePeer ✔️ Salesforce ✔️ Clio