Claudia B.

Bilingual technical assistant at Centro Cultural Salvadoreño Americano 2016 Virtual assistant experience In my previous jobs I learned how to keep the customer by reselling de value of the products, being very creative because I needed to make them believe that the services were good even though they already new the services, also I have experience in the billing area of a company, helping customers to understand their bills, why they received those charges, etc. Also experience in a online banking app, everything related to that area, providing support to customer and agents on how to help the customers. I'm not afraid of learning new things, I'm a fast learner, I do no have problems following instructions, also I know how to organize my time, we have many resources to do that such as Google calendar, creating my own schedules which helps me to complete and deliver every assignment that I'm provides with.