Skip to content
BackNov 7
Arlen O.

Arlen O.

Customer Service & Tech Support | Virtual Assistant

Supervisor with Learning Specialist and Quality Analyst background, adding 10+ years of experience in different processes of call center industry such as hiring, training, and development of customer service representatives with high emphasis in exceeding customer's expectations.

🇳🇮Managua, Nicaragua$9/hr90% JSS5.00 (4)Since Dec 2023
GlobeUpwork

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,233 / 412k
🇳🇮Country#108 / 1,207
Revenue, last 30 days
$1.6k

Last 6 months: $11k

World#27,047 / 412k
🇳🇮Country#143 / 1,207
Total earnings
$50k

Billed in all: $52k

World#76,277 / 412k
🇳🇮Country#257 / 1,207
Per project
$25k

$11k in the last 6 months

World#4,133 / 412k
🇳🇮Country#34 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇳🇮Country#224 / 1,207
Projects in all
2

Across 5 contracts

0% fixed100% hourly
World#328,889 / 412k
🇳🇮Country#486 / 1,207

Earnings, last 30 days

$52.1k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$50k$51k$52k$53kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Problem Solving

Ranked by MRR among everyone on Upwork with the skill.

  1. #21Organizational Plan388 freelancers · 🇳🇮 #1Top 5%
  2. #36Training Presentation468 freelancers · 🇳🇮 #1Top 8%
  3. #45Performance Management448 freelancers · 🇳🇮 #1Top 10%
  4. #49Problem Solving1,247 freelancers · 🇳🇮 #2Top 4%
  5. #100Communication Skills2,224 freelancers · 🇳🇮 #3Top 4%
  6. #390Phone Communication6,538 freelancers · 🇳🇮 #6Top 6%