Yang Felicia Shannen S.

Great systems bring great outcomes. Over the past 3+ years, I’ve helped founders and busy executives in fast-paced remote setups turn operational chaos into clean, structured workflows. My goal is simple: eliminate manual bottlenecks, bring total clarity through scalable SOPs, and build custom automations that allow leadership to focus purely on high-level growth. Currently trusted by a US-based construction company to manage daily administrative operations, client communications, warranty request tracking, and automated proposal generation. Want me to help you streamline your business? Here are my core capabilities: 🛠️ Workflow & Project Management: Notion, Trello ⚡ Automation & Scripting: Google Apps Script, Workflow Integration 📂 Executive & Admin Support: Google Workspace, MS Office, Calendar & Email Management 📣 Social Media & Email Marketing: Meta Business Suite, Mailchimp 🎨 Creative Assets: Canva, CapCut (Visuals, Docs, Video Content) Beyond my core toolset, I am highly tech-adaptable and a fast learner. If you’re looking for a proactive partner who takes ownership and automates your backend, feel free to drop me an invite! I’d love to learn more about your project and how we can work together.