Olowonefa A.

Customer Service & Tech Support | Microsoft 365

PROFESSIONAL SUMMARY A dynamic, self-motivated and an achievement-oriented individual with analytical and conceptual mind. Likable and dedicated IT consultant with over 2 years of experience in a fast paced tech company. Eager to offer superb analytical and computer skills to help grow its client base. In previous roles I was recognized for top company-wide quality satisfaction rating (over 99%). Also, reduced client wait time by 20% and boosted client satisfaction ratings by more than 40%.