Gamze D.

I bring 8+ years of experience across e-commerce, account management, and business growth, including 6 years working directly at Amazon with multinational Tier 1 brands and growing local businesses. As an Amazon Account Manager, I managed 10–25 brands simultaneously and a multi-million-dollar portfolio, with end-to-end ownership across sales growth, P&L and profitability, Amazon Ads, pricing, promotions, catalogue and listing optimization, forecasting, inventory, new product launches, after-sales and fulfillment operations, customer experience, and operational performance. I also have extensive hands-on experience with Amazon PPC and DSP, managing six-figure monthly advertising budgets across Sponsored Products, Sponsored Brands, and DSP. My work covered campaign strategy and optimization, keyword and search-term analysis, bids and budgets, and performance management across ACOS, TACOS, ROAS, CTR, CPC, and CVR. Beyond commercial and advertising management, I led operational and process-improvement initiatives across Amazon Retail. This included a one-year SOP project in which I reviewed approximately 70 global SOPs and localized and implemented 52 across areas including availability, selection, catalogue and item data quality, pricing, profitability, supply chain, and customer experience. I also developed customer-experience processes that used review analysis to identify root causes, determine Amazon vs. vendor ownership, and drive structured corrective actions. Selected results: ▪ Managed a $20M+ annual business portfolio across 10–25 global and local brands, reaching the full-year business target by the end of Q3. ▪ Managed $150K–$200K in monthly Amazon Ads investment across Sponsored Products, Sponsored Brands, and DSP, generating approximately $1.5M–$2M in monthly attributable revenue. ▪ Led the Proactive Item Data Quality (IDQ) team for Amazon Türkiye Retail, driving catalogue and detail-page quality improvements across the Retail brand portfolio and closing at an IDQ score of 93 against a target of 85. ▪ Turned around an underperforming high-ASP product launch to approximately 300% of monthly revenue target, while improving profitability by 200 bps and achieving 0% stock-outs on key SKUs through a redesigned fulfillment model. ▪ Trained and supported 15 Tier 1 brands on Amazon Ads, contributing to approximately 80% growth in advertising investment. ▪ Led a one-year SOP localization initiative, reviewing approximately 70 global processes and implementing 52 localized SOPs, contributing to +45% GMS growth, ~400 bps profitability improvement, and ~80% operational efficiency gains within one quarter. Today, I bring that experience to businesses looking to grow, optimize, or turn around their e-commerce and marketplace performance. I can support you with: • Amazon Vendor Central & Seller Central • Amazon PPC, Sponsored Ads & DSP • E-commerce & marketplace growth strategy • Amazon operations & customer experience • SOP development, process improvement & escalation management • Account audits & performance turnarounds • Listing, catalogue, SEO & conversion optimization • New product launches & go-to-market strategy • Pricing, promotions & profitability • Forecasting, inventory, availability & fulfillment • Performance analytics & reporting What differentiates me is that I spent 6 years working inside Amazon — not only managing advertising, but owning the commercial and operational levers behind marketplace performance. I understand how the platform operates from the inside and approach every account as a commercial business, connecting advertising, conversion, pricing, inventory, customer experience, profitability, and operations to drive sustainable growth.