Ali R.

Hello! I am Ali Raza, but you can address me as Wasif. I was an Quality Assurance specialist at Mars Enterprise. My primary tasks, aside from ensuring the quality of service our company provides to our clients in domenstic and overseas, are as follows: From my past and current job experiences, I gained experience in Customer Serivce ,Digital Marketing ,Business Development, Presence of any brand online from scratch, E-commerce store, Shopify dropshipping Formulate strategic and operational objectives that fit our company's and clients goals. Examine financial data and use them to improve profitability and operations. Find ways to increase quality of customer service to ensure customer satisfaction. I have a team of photographers, graphic designers, description writers,seo, and together, we can make websites, we market and advertise businesses online through social media, we also can make apps for your business. Apart from all these, I am also a seasoned trader in financial markets since 2019. I have a decent knowledge about the global monetary system also i know different strategies regarding cryptocurrency, stock market and foreign exchange. I can teach anyone how to trade in financial markets as I know very well about technical analysis, fundamental analysis and market research I also have worked on front Desk in pakistan's largest telecom network for 2 years and managed high-volume customer support, efficiently resolving inquiries and complaints. I also have experience working in a call center as a Customer Sales Representative. I have mastered how to identify my customer's needs. I was able to determine how to establish good rapport with my clients, as well as how to pitch new and old products, and ensure that my clients have a pleasing and satisfying experience from start to finish. I also have an experience of 7 months as a Virtual Assistant. With this job, I experienced chat support and emails, organizing calendars, schedule meetings, and prepare presentations for my client. I am hard-working, persistent, a team player, and flexible. I learn fast and can most definitely work under pressure. Apart from all these qualities I have acquired from my different job experiences, I respect diversities from different culture. Lastly, I always ensure my client's satisfaction. I am thrilled to take my career to the next level, and I am looking for jobs and opportunities that will help me gain more knowledge and experience.