Shania Stephanie B.

Hi There! Need a reliable Shopify Virtual Assistant to help manage your store and support your customers? I assist businesses by handling Shopify store operations, customer support, quality assurance tasks, and administrative work. With experience in ticket handling, AI quality checking, and e-commerce support, I help ensure smooth workflows and excellent customer experiences. ✔ What I can help you with: ✅ Shopify Store Management – Product uploads, inventory updates, order monitoring, and basic store maintenance. ✅ Customer Support & Ticket Handling – Managing customer inquiries, resolving issues, and responding to tickets using tools like Freshdesk and Octocom. ✅ Quality Assurance & AI Response Checking – Reviewing AI responses, checking accuracy, and ensuring high-quality outputs based on guidelines. ✅ Order Monitoring & Vendor Coordination – Tracking orders, communicating with suppliers, and maintaining accurate records. ✅ Research & Administrative Support – Conducting web research, organizing information, and assisting with day-to-day administrative tasks. ✔ Digital Tools & Software Proficiency ✅ Shopify ✅ Freshdesk ✅ Octocom ✅ ClickUp ✅ Google Workspace (Docs, Sheets, Gmail, Drive) ✅ Microsoft Office ✅ Online Research & Data Management Tools I am detail-oriented, reliable, and committed to delivering high-quality work on time. I am always ready to support businesses that need a proactive Shopify Virtual Assistant, QA Specialist, and Customer Support Representative.